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Configure Zoho for the AI Gateway

To allow your users to securely trigger Zoho workflows and use configured Zoho tools with their AI clients, you can configure a Zoho Model Context Protocol (MCP) server within the JumpCloud AI Gateway.

Prerequisites​

  • Before configuring specific enterprise applications, we recommend reviewing the Get Started: AI Gateway guide to familiarize yourself with the gateway architecture and core AI concepts (such as MCP servers and AI clients).

  • An active Zoho account with access to the Zoho MCP console and the Zoho services you want to expose as tools.

Completing Application Setup​

Zoho’s MCP server supports OAuth Dynamic Client Registration (DCR), so no OAuth app creation or Client ID and Client Secret are required to connect it to the AI Gateway. Refer to Zoho’s Get Started With Zoho MCP to learn more.

Unlike hosted MCP endpoints that use a fixed public URL, Zoho generates a unique MCP URL for each server you create. Before you configure the server in JumpCloud, create and configure an MCP server in Zoho:

  • Create an MCP server: Go to mcp.zoho.com, provide a server name, and create the server.
  • Configure tools: Add the Zoho (or third-party) tools your users need. When you add tools, authorize them with OAuth 2.1 using Zoho’s supported authorization methods.
  • Copy the MCP URL: Open the Connect tab and copy the generated MCP URL. Use this exact URL in JumpCloud.

See Zoho’s Configuring Your Zoho MCP Server to learn more about creating servers and adding tools.

Configuring the Server in JumpCloud​

See Adding MCP Servers in Configure AI Gateway Integrations and use the following values to configure this server:

  • App: Select Zoho (if you have an existing SSO application or bookmark), or + Add App to create it
  • Name: Enter a name, for example Zoho
  • Prefix: Enter a value to prepend to MCP tool names
    • Note: Prefixes must be unique. Maximum 8 characters, letters and numbers only
  • URL: Enter the unique MCP URL copied from your Zoho MCP Connect tab
  • MCP authentication method: OAuth
  • Advanced fields: Not required

Your users will now see Zoho listed as an available application when they authenticate their AI clients through the JumpCloud AI Gateway.

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